“I rarely write reviews, but my thoroughly positive experience with Nature Designs now deserves my enthusiastic effort. I have built out 4 backyards in San Diego, and this experience has been the best by far…even to the point of being really enjoyable instead of stressful! The end product pool/spa/BBQ/hardscape/landscape/lighting is absolutely spectacular, highly functional, and is the subject of exceptional praise from friends and neighbors. As just one of many examples of their exceptional work, the vanishing edges on both the pool and spa (over 50’ of it) have absolutely no high or low spots…the water flows perfectly even! So, how did we get here? The overall team approach at Nature Designs and their use of their own employees for most of the work, including both the pool and landscaping (instead of a parade of anonymous sub-contractors), is very unique and efficient.
I want to personally thank Carson (Project Manager) and Joel (Job Site Superintendent) for their never-ending attention to detail and customer satisfaction. I surely tested their patience with some of my detailed requests, but they never wavered. I started the planning/quoting process with three highly recommended candidate contractors, and it became quickly apparent that Nature Designs was a cut above the others. They took the time through a series of site visits to really understand my wants and needs (and the differences between them), as well as my concerns (including budgetary), even taking me to see other jobs they did to help refine the design. After the contract was signed, their great service became even better (not always the case with others!) as we worked through various details, even visiting some vendors together to help choose materials. As work progressed, we encountered the inevitable challenges in such a complex project, and each time Nature Designs acted as a truly knowledgeable partner to come up with viable solutions.
Anybody who has done such a project before learns to fear the words “change order”, as many contractors use this opportunity to jack up their pricing after coming in with a low original bid. In each case here, Nature Designs provided fair pricing and detailed documentation for change orders that allowed me to make the changes I really wanted without feeling taken advantage of, or having to regret not making those changes for years afterwards. There were also a number of times during the project where I noticed something not quite right, and they almost always implemented a fix before I could even point it out to them, let alone having to argue about the issue which often had been my previous experience with other contractors. Even at the end of the project getting down to the very last punch list item, their energy and attention to detail did not falter one bit…again a very unusual and refreshing experience! Nature Designs may not initially appear to be the cheapest option out there, but they are very fair and reasonable throughout the process making it extremely cost effective in the end. In my opinion, this is definitely a case of “you get what you pay for”, and actually far more! If you desire exceptional and timely project design and execution, and appreciate maintaining your personal sanity throughout the process, do yourself a favor and call Nature Designs!”
– review on houzz.com
“I wish to thank you for coming to our home in Mira Mesa to discuss our project, processing our work order and giving us the estimate. I was comfortable with your crew and my husband and I were pleased with the outcome. Then today your general manager came to see how the plants were doing. That is going above and beyond and it demonstrates the quality of care of Nature Designs. Our experience will bring us back as we develop our landscaping needs. Again, thank you.”
– Mary Lohrbach, Mira Mesa, CA
“Steve Jacobs and his crew from Nature Designs Landscaping did a fantastic job.They were very informative about each step of the installation. I was most impressed at the condition my yard was left after the installation. You would never of known there was any work done – my yard was left spotless.”
– Jim and Gail Aberdeen, San Diego, CA
“We would like to commend you and your company on your fine work in transforming our backyard from its tired and outdated look to a delightful place for us to relax with family and friends. As you know, this was a full-scale job—demolishing an existing in-ground swimming pool/spa and then installing pavers, two pergolas, a deck for the above-ground spa, adding a new garden area and complete landscaping. The results are fantastic! We were particularly pleased with Nature Designs’ work ethics, the quality of their workers, subcontractors, foremen and particularly the project manager, Claudia Kuepper. Staying on schedule and complying with all City of Encinitas requirements were handled impeccably. We highly recommend Nature Designs.”
– Sandra and Larry Ansley, Encinitas
“Nature Designs did an amazing job on our backyard and it turned out better than we imagined. We did have some growing pains during the build process but that was mostly due to our design architect. I recommend having ND do your design and build. Steve, the owner, was amazing and they truly go above and beyond to ensure you’re thrilled with the final product.”
– Greg Price, San Marcos, CA
“We contracted with Nature Designs Landscape five years ago to completely redesign our backyard and they have provided maintenance monthly after completion. Without question we have the most beautiful, functional and all purpose backyard – including hot tub – in the neighborhood! The owner Steve Jacobs still checks in with us from time to time — and this is unusual TLC. Their fees are somewhat higher than the competition, yet the value they created more than made up for the difference. If you’re considering working with a professional landscape contractor Nature Designs will exceed your expectations with no surprises. They have saved us watering expense with their irrigation expertise.”
– Jim Pratt, San Diego, CA